FAQ
Frequently Asked Questions
Common questions from buyers about samples, ordering, pricing and quality — answered directly.
Samples
Are samples available?
Yes, samples are available for evaluation.
Can samples be shipped?
Yes, samples can be sent for evaluation.
Are samples charged?
Samples are free; shipping charges apply.
What is the sample lead time?
The sample lead time is approximately one week.
Can custom samples be approved before bulk production?
Yes. Custom samples can be confirmed before production.
Are samples consistent with bulk orders?
Samples and bulk production are supplied to the agreed specification.
MOQ & Pricing
What is the minimum order quantity?
The regular minimum order is one small container. Initial trial orders of 1–2 tonnes can be arranged. Confirm the shipment details with our team.
Is volume pricing available?
Preferential pricing is available for larger quantities.
Does a quote include packaging, shipping and taxes?
These costs are included according to the quoted order scope. Confirm the destination and detailed terms when requesting a quote.
Is long-term cooperation pricing available?
Preferential pricing can be discussed for long-term cooperation.
Can prices change with raw material costs or exchange rates?
Yes. Prices can fluctuate with raw material costs and exchange rates.
Lead Time
What is the production lead time?
Production lead time is discussed for each order.
How is bulk delivery scheduled?
We work to maintain consistent delivery against the agreed schedule.
Can peak season affect lead time?
Yes, lead time may be longer during peak periods.
Is expedited production available?
Expedited production can be supported. Contact us to discuss your required date.
Can you provide production progress updates?
Yes. Production progress updates are available.
Quality & OEM/ODM
Which yarn counts are available?
Our polyester staple-spun yarn is available in 10/1, 20/1, 30/1, 40/1, 50/1 and 60/1 single yarn, plus two-ply and three-ply versions of counts 10, 20, 30, 40, 50 and 60. Other specifications can be customized.
Can you customize the yarn?
Yes. We support custom specifications for pure polyester yarn. Share your application and technical requirements with us.
Can you provide technical or test reports?
Yes. Test parameter reports are available.
What applications does the yarn support?
Applications include apparel, toys, bags, tires and sports balls, among other textile uses.
Do you support OEM/ODM?
Yes. OEM/ODM requirements can be discussed with our team.
What are the main performance characteristics?
The yarn offers high strength and low elongation. Contact us for the test information relevant to your specification.
Do you have a quality control process?
Yes. Production is supported by quality control procedures.
Is third-party inspection supported?
Yes. Third-party inspection can be arranged.
Can you provide inspection reports?
Yes. Inspection reports are available.
How are product issues handled?
Our team discusses the issue with the customer to work toward an agreed resolution.